Streamline your operations with application modernization: faster, more efficient, more secure.
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Streamline your operations with application modernization: faster, more efficient, more secure.
Business Support Systems (BSS) refer to the software applications that help telecom operators manage customer-facing services.BSS plays a crucial role in enhancing customer experience and ensuring smooth interactions between telecom operators and their customers.
Operational Support Systems (OSS) are a set of programs used by telecommunications operators to monitor, control, and analyze their networks.OSS is essential for managing the operational functions of a telecom network, allowing operators to maintain and optimize their infrastructure.
BSS handles the front-end processes, including capturing the order, managing customer information, applying the appropriate pricing, and initiating billing.Once the order is confirmed, the OSS takes over to manage the backend technical tasks.
